Payment Terms
Payment Terms
Last Updated: September 15, 2026
At Nordlichtstore, we are committed to providing a clear and transparent payment experience for our customers. This Payment Terms page explains how payments are processed, verified, and handled for purchases made through www.nordlichtstore.shop.
Accepted Payment Methods
We accept the following payment methods available at checkout:
- Credit and debit cards available through checkout
- PayPal
The payment options available for your order may vary depending on your location, device, account eligibility, and payment provider availability.
Full payment authorization is required before an order can be processed and prepared for shipment.
Currency, Pricing, and Taxes
Unless otherwise stated, prices displayed on our website are shown in United States Dollars (USD).
Your final order total will be displayed at checkout and may include:
- Product price
- Applicable shipping charges displayed during checkout
- Applicable taxes where required by law
If your payment method is issued in a currency other than USD, your bank or payment provider may apply currency conversion rates or foreign transaction fees. These fees are determined by your financial institution and are not controlled by Nordlichtstore.
Payment Security
Payment transactions are processed through Shopify and applicable third-party payment service providers using security measures designed to protect transaction information.
Payment information is handled by payment providers that follow applicable industry security standards. Nordlichtstore does not store your complete credit card or debit card information on our website, databases, or servers.
Billing Verification and Fraud Prevention
To help protect customers and prevent unauthorized transactions, billing information provided during checkout should be accurate and match the information associated with your selected payment method whenever possible.
We may review, delay, or cancel an order when necessary before shipment if:
- Payment authorization cannot be completed successfully.
- Order information appears incomplete or inaccurate.
- Additional verification is required.
- A transaction is flagged by payment or security screening systems.
If an order cannot be completed due to payment or verification issues, we will contact you using the information provided during checkout whenever possible.
Payment Authorization
When you place an order, your payment method may be authorized immediately. Depending on your bank or payment provider, a temporary authorization hold may appear before the transaction is fully completed.
If an order is canceled before shipment, any applicable refund or payment authorization release will be handled according to your bank or payment provider's processing procedures.
Failed or Declined Payments
If your payment is declined, please verify that your payment details, billing information, and available funds or credit are correct.
Orders with unsuccessful or declined payments cannot be processed until valid payment authorization has been received.
Payment Disputes
If you believe there is an incorrect charge, unauthorized transaction, or billing issue, please contact our customer support team so we can review the matter and assist you.
We will review payment-related concerns and work with you to resolve issues as efficiently as possible.
Order Confirmation
After successful payment confirmation, an order confirmation email will be sent to the email address provided during checkout.
Please review your order confirmation carefully. If you notice incorrect information, such as your shipping address, contact details, or ordered items, please contact us as soon as possible before your order is shipped.
Contact Information
Store Name
Nordlichtstore
Website
www.nordlichtstore.shop
Email
info@nordlichtstore.shop
Phone
+49 172 3867053
Business Address
Gothaer Straße 4
10823 Berlin
Germany
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (PT)
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